Cookie Policy

Last updated December 12, 2022

This Cookie Policy explains how Viessmann Manufacturing Co. (U.S.), Inc (“Company”, “we”, “use”, “our”) ;uses cookies and similar technologies to recognize you when you visit our website at http://www.viessmann-us.com (“Websites”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are Cookies ?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Viessmann Manufacturing Co. (U.S.), Inc.) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use Cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics, and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit).

How can I control Cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookies rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found on our website. If you choose to reject cookies you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit).

Essential website cookies

These cookies are strictly necessary to provide you with the services available through our Websites and to use some of its features, such as access to secure areas.

Performance and functionality cookies

Name: __tlbcpv

Purpose: Used to record unique visitor views of the consent banner.

Provider: .termly.io

Service: Termly - View Termly Service Privacy Policy here: https://termly.io/our-privacy-policy/

Country: United States

Type: http_cookie

Expires in: 1 year

Name: AWSALBCORS

Purpose: For continued stickiness support with CORS use cases after the Chromium update, we are creating additional stickiness cookies for each of these duration-based stickiness features named AWSALBCORS (ALB)

Provider: www.viessmann-us.com

Service: Amazon Web Services - View Amazon Web Services Privacy Policy here: https://aws.amazon.com/privacy/

Country: United States

Type: server_cookie

Expires in: 7 days

Name: AWSALB

Purpose: These cookies enable us to allocate server traffic to make the user experience as smooth as possible. A so-called load balancer is used to determine which server currently has the best availability. The information generated cannot identify you as an individual.

Provider: www.viessmann-us.com

Service: Amazon Web Services - View Amazon Web Services Privacy Policy here: https://aws.amazon.com/privacy/

Country: United States

Type: http_cookie

Expires in: 7 days

Analytics and customization cookies

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.

Name: __hssrc

Purpose: Whenever Hubspot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.

Provider:www.viessmann-us.com

Service: Hubspot.com - View Hubspot’s Privacy Policy here: https://legal.hubspot.com/privacy-policy

Country: Germany

Type: http_cookie

Expires in: Session

Name: __ga#

Purpose: Enables Google Analytics to regulate the rate of requesting.

Provider:www.viessmann-us.com

Service: Google Analytics - View Google Analytics’ Privacy Policy here: https://policies.google.com/privacy

Country: Germany

Type: http_cookie

Expires In: 1 minute

Name: _ga

Purpose: Records a particular ID used to come up with data about website usage by the user.

Service: Google Analytics - View Google Analytics’ Privacy Policy here:https://policies.google.com/privacy

Country: Germany

Type: http_cookie

Expires in: 1 year, 11 months, 29 days

Name: _gat#

Purpose: enables Google Analytics to regulate the rate of requesting.

Provider: www.viessmann-us.com

Service: Google Analytics - View Google Analytics privacy policy here:https://policies.google.com/privacy

Country: Germany

Type: http_cookie

Expires in: 1 minute

Name: _gid

Purpose: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors.

Provider: www.viessmann-us.com

Service: Google Analytics - View Google Analytics privacy policy here:https://policies.google.com/privacy

Country: Germany

Type: http_cookie

Expires in: 1 day

Name: _ga

Purpose: it records a particular ID used to come up with data about website usage by the user.

Provider: www.viessmann-us.com

Country: Germany

Type: http_cookie

Expires in: 1 year, 11 months, 29 days

Name: __hstc

Purpose: A cookie for tracking visitors.

Provider:www.viessmann-us.com

Service: Hubspot.com - View Hubspot’s Privacy Policy here: https://legal.hubspot.com/privacy-policy

Country: Germany

Type: http_cookie

Expires in: 1 year, 24 days

Name: 699852141/

Purpose: Pixel tracker style cookie

Provider:www.viessmann-us.com

Service:

Country: United States

Type: pixel_tracker

Expires in: Session

Name: #collect

Purpose: Sends data on visitor’s behavior to Google Analytics across marketing channels and devices.

Provider:www.viessmann-us.com

Service: Google Analytics - View Google Analytics privacy policy here:https://policies.google.com/privacy

Country: United States

Type: pixel_tracker

Expires in: Session

Name: hit.xiti

Purpose:

Provider:www.viessmann-us.com

Service:

Country: United States

Type: pixel_tracker

Expires in: Session

Name: __gid

Purpose: Keeps an entry of Unique ID which is then used to come up with statistical data on website usage by visitors.

Provider:www.viessmann-us.com

Service: Google Analytics - View Google Analytics privacy policy here:https://policies.google.com/privacy

Country: Germany

Type: http_cookie

Expires in: 1 day

Name: hubspotutk

Purpose: Keeps track of a visitor’s identity, passed to Hubspot on form submission and used when deduplicating contacts.

Provider:www.viessmann-us.com

Service: Hubspot.com - View Hubspot’s privacy policy here: https://legal.hubspot.com/privacy-policy

Country: Germany

Type: http_cookie

Expires in: 1 year, 24 days

Name: __hssc

Purpose: This cookie keeps track of sessions.

Provider:www.viessmann-us.com

Service: Hubspot.com - View Hubspot’s privacy policy here: https://legal.hubspot.com/privacy-policy

Country: germany

Type: http_cookie

Expires in: 30 minutes

Name: __ptq.gif

Purpose:

Provider:www.viessmann-us.com

Service:

Country: United States

Type: pixel_tracker

Expires in: Session

  

Advertising cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like performing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Name: _fbp

Purpose: Facebook tracking pixel used to identify visitors for personalized advertising

Provider: www.viessmann-us.com

Service: Facebook - View Facebook’s privacy policy here https://www.facebook.com/privacy/explanation

Country: Germany

Type: http_cookie

Expires in: 2 months, 29 days

Name: a

Purpose: Registers a unique ID that identifies a returning users’s device.

Provider:www.viessmann-us.com

Service: Cox Digital Solutions (formerly Adify) - View Cox Digital Solution’s privacy Policy here - https://www.novomotus.com/privacy-policy/

Country: United States

Type: pixel_tracker

Expires in: Session

Name: ga-audiences

Purpose: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on visitor’s online behavior across websites.

Provider:www.viessmann-us.com

Service: AdWords - View Adwords privacy policy here

Name: _ss

Purpose: This cookie stores the session ID for your visit. It is used in combination with _ss_tk to group website visits in reports for a single user.

Provider: www.viessmann-us.com

Service: Sharpspring - View Sharespring’s privacy policy here - https://sharpspring.com/legal/privacy/

Country: United States

Type: http_cookie

Expires in: 1 day

Name: _ss referrer

Purpose: This cookie contains information about where the visitor came from, called the source for the visit.

Provider: www.viessmann-us.com

Service: Sharpspring - View Sharespring’s privacy policy here - https://sharpspring.com/legal/privacy/

Country: United States

Type: http_cookie

Expires in: 1 hour

Name: ga-audiences

Purpose: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites

Provider: www.viessmann-us.com

Service: AdWords - view AdWords privacy policy here: https://policies.google.com/privacy

Country: United States

Type: pixel_tracker

Expires in: session

Name: _ss_tk

Purpose: This is Sharpspring’s token cookie which enables user tracking. It ensures that the visit to website is connected to the user independent of the session and the source.

Provider: www.viessmann-us.com

Service: Sharpspring - View Sharespring’s privacy policy here - https://sharpspring.com/legal/privacy/

Country: United States

Type: http_cookie

Expires in: 24 years, 11 months, 24 days

Name: test_cookie

Purpose: A session cookie used to check if the user’s browser supports cookies.

Provider: doubleclick.net

Service: DoubleClick - View DoubleClick’s privacy policy here - https://policies.google.com/privacy

Country: United States

Type: server_cookie

Expires in: 15 minutes

Name: koitk

Purpose: Collects data on visitors behavior and interaction - This is used to optimize the website and make advertisement on the website more relevant.

Provider: www.marketingautomation.services

Service: Sharpspring - View Sharespring’s privacy policy here - https://sharpspring.com/legal/privacy/

Country: United States

Type: server_cookie

Expires in: 9 years, 11 months, 28 days

  

Name: _gcl_au

Purpose: Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

Provider: viessmann-us.com

Service: AdSense - View AdSense’s privacy policy here - https://policies.google.com/technologies/ads?hl=en

  

Unclassified cookies:

These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.

Name: atidvisitor

Purpose: Currently unclassified

Service:

Country: United States

Type: http_cookie

Expires in: 5 months, 29 days

Name: _smVID

Purpose: Currently unclassified

Provider: www.viessmann-us.com

Service:

Country: United States

Type: http_cookie

Expires in: 30 days

Name: atuserid

Purpose: Currently unclassified

Provider: www.viessmann-us.com

Service:

Country: United States

Type: http_cookie

Expires in: 1 year, 1 month, 1 day

Name: countrySuggestionBoxSessionCheckDone

Purpose: Currently unclassified

Provider:www.viessmann-us.com

Service:

Country: United States

Type: http_cookie

Expires in: 1 year, 1 month, 1 day

Name: _smSessionid

Purpose: Currently unclassified

Provider: sumo.com

Service:

Country: United States

Type: server_cookie

Expires in: 8 hours, 45 minutes

Name: country SuggestionBoxSessionCheckDone

Purpose: Currently unclassified

Provider: www.viessmann-us.com

Service:

Country: United States

Type: http_cookie

Expires in: session

  

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels'' or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of services, fraud prevention and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel (http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html). You can also control Flash Cookies by going to the Global Storage Settings Panel (http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html) and following the instruction (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have questions about our use of cookies or other technologies, please email us at dataprotection-us@viessmann.com or by post to:

Viessmann Manufacturing Co. (U.S.), Inc.

45 Access Road

Warwick, RI 02886

United States

Toll Free Phone: 800- 288-0667

How can we help?
How can we help?