Online Training at the Viessmann Academy

From the fundamentals of hydronic heating to the latest in Viessmann technology – find out more in one of our online training seminars.

The Academy runs online seminars on a wide variety of topics on a regular basis which provide a simple, convenient way to learn more about our innovative products. These web-based training sessions are intended for contractors, distributors, engineers and sales representatives. 

The online seminars are free, typically one hour in length and include opportunities to ask questions. Pre-registration is required for seminars, after which all log-in information will be emailed to you.

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Online Seminar Schedule

Below, you will find each product along with its corresponding topics, dates, times, and learning objectives for our current online seminar schedule.

Online Seminar Registration

October 15th, 2025 | 1:00 PM EST

Instructors: Rich Baran & Drew Cameron 

The purpose of the presentation: To give a new to Viessmann customer a 30,000-foot overview of the Vitocrossal 300 CA3B. A limited overview of all aspects of installation and annual service requirements.

Learning Objectives: 

  • Explore the standard and custom features of the Vitocrossal 300 CA3B
  • Identify the installation advantages in commercial applications
  • Describe the internal and external cascade strategy

REGISTER HERE 

Passcode: 654898

October 28th, 2025 | 1:00 PM EST

Instructors: Richard Baran & Don Gabriel 

The purpose of the presentation is to inform attendees about the proper annual service procedure and recommended maintenance tools and chemicals for the Vitocrossal 300 CU3A.

Learning Objectives: 

  • Describe how to Remove the Burner & Proper Cleaning Techniques.  
  • List the Recommended Chemicals & Tools to Clean the Heat Exchanger
  • Describe Two Maintenance tips to Prevent Condensate Backup.

REGISTER HERE 

Passcode: 487893

November 6th, 2025 | 1:00 PM EST

Instructors: Drew Cameron & Mark Norris 

The purpose of the presentation is to build a deeper understanding of the Vitodens 200 B2HE wiring.

Learning Objectives: 

  • Identify the Wiring Boards in the Vitodens 200 B2HE
  • Examine Wiring Connections and their Functionality
  • Define the Wiring Process to Cascade Vitodens 200 B2HE Boilers

REGISTER HERE 

Passcode: 523221

November 13th, 2025 | 1:00 PM EST

Instructors: Drew Cameron & Rich Baran 

The purpose of this presentation is to give a new to Viessmann customer a 30,000-foot overview of the Vitocrossal 200 CI2. A limited overview of all aspect of installation and annual service requirements.

Learning Objectives: 

  • Identify the key features and benefits of the CI2 
  • Illustrate the functionality of the E Series Control and One Base Digital Tools
  • List the benefits of the Lambda Pro 2 Technology
  • Describe the common applications, including piping, venting, gas piping, and  boiler location in the mechanical room 

REGISTER HERE 

Passcode: 417540

December 2nd, 2025 | 1:00 PM EST

Instructors: Mark Norris 

The purpose of this presentation is to give Viessmann customers a 30,000-foot overview of the Vitotrans 300 and its alternative method for producing high volumes of DHW.

Learning Objectives: 

  • Compare Vitotrans to other methods of producing DHW.
  • Examine the purpose, process and options for the Vitotrans high capacity DHW.
  • Identify the major internal components and safety devices.
  • Assess a variety of application layouts utilizing the Vitotrans.

REGISTER HERE 

Passcode: 027400

December 16th, 2025 | 1:00 PM EST

Instructors: Jody Samuell & Mark Norris

**This seminar offers 1 PDH credit upon completion**

Upon completion of this session, the attendees will be able to: Describe the effect of return water temperature on condensing boiler performance; Explain how outdoor reset control aids in maximizing condensing boiler performance; Discuss the role differential temperature plays in efficiency; Describe how the various piping arrangements and component selection affect system performance; Describe the role boiler/system turn down plays in efficiency.

Learning Objectives: 

  • Describe the effect of return water temperature on condensing boiler performance
  • Explain how outdoor reset control aids in maximizing condensing boiler performance
  • Discuss the role differential temperature plays inefficiency
  • Describe how the various piping arrangements and component selection affect system performance
  • Describe the role boiler/system turn downplays inefficiency.

REGISTER HERE 

Passcode: 023542

December 18th, 2025 | 1:00 PM EST

Instructors: Jody Samuell & Mark Norris

**This seminar offers 1 PDH credit upon completion**

As the hydronic heating industry moves into the electric market, heat pumps are becoming part of our system. For those of use that are used to burning fuel to provide heat, the question becomes how is the heat pump providing energy into the system. How much energy can we expect? What are the basic designs of a heat pump? How does a heat pump integrate into a hydronic system? These are the questions that will be answered during this presentation.

Learning Objectives: 

  • Explain the process by which a heat pump can produce energy and the factors that can change the output.
  • Describe the various configurations of air to water heat pumps for hydronic systems.
  • Explain how a heat pump hydronic heating system is similar and differs from a fossil fuel system. 

REGISTER HERE 

Passcode: 749934


 

Online Seminar Archives

If you are unable to attend live training, don't worry, as you can view any of our past seminars whenever you have time. The Academy archives give you 24/7 access to all of our past seminar recordings, so you can view any of these sessions when it's convenient for you. 

Use the links below to view recordings from our seminar archives.

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