Pandemic

COVID-19 Viessmann US - Academy Guidelines

Viessmann’s primary concern is the safety and wellbeing of its customers and employees during the COVID-19 Coronavirus pandemic.

To submit proof of full vaccination against COVID-19* or a qualifying negative COVID-19 test** prior to the date of the visit, please click here and complete this Google Form.

Viessmann’s primary concern is the safety and wellbeing of its customers and employees during the COVID-19 Coronavirus pandemic. We are committed to supporting our customers through this difficult time. The purpose of this is to provide guidance for this stage of the pandemic for all. The continued goal is the safety of our employees, customers, and business partners as well as doing our part to stop the spread of the virus.

Information shared in this document is subject to change at any time based upon the changing requirements of the business or changes in federal, state, or municipal government guidelines and mandates.

Effective October 25th, 2021:

Beginning October 25th, 2021 Viessmann will require all guests (for Academy Classes or Customer Visits) visiting its US Headquarters in Warwick, RI to provide provide proof of full vaccination against COVID-19* or a qualifying negative COVID-19 test** prior to the date of the visit as outlined below. 

*“Fully Vaccinated”:  For this purpose, an individual is considered fully vaccinated against COVID-19 at least 14 days after they have received the second dose in a two-dose series (e.g. Pfizer-BioNTech or Moderna) or at least 14 days after they have received a single-dose vaccine (e.g. Johnson and Johynson/Janssen). 

**“Qualifying Negative COVID-19 Test”:  For this purpose, a qualifying negative test is a PCR/molecular test (sampled within 72 hours of the event date) or a negative rapid/antigen test (sampled within 48 hours of the event).

 

Acceptable forms of proof of vaccination / negative test results are: 

Full Vaccination: Viessmann will accept a digital copy of the original CDC vaccination card with a name that corresponds to the event attendee / registrant.  All fields on the vaccination card must be filled out in order for the vaccination to be accepted.

Negative COVID-19 test: Viessmann will accept a digital copy of the respective test within the time frames stated above (see “Qualifying Negative COVID-19 Test”).  A guest self-administering a rapid/antigen test is required to place the result next to a piece of paper with the attendees name, and the date the test was administered and submit a picture with both test result and paper clearly legible. Illegible submissions will not be accepted.  A PCR/molecular test must clearly illustrate the attendees name and the date of administration of the test.

*For those individuals who cannot, or do not wish to adhere to these policies, Viessmann will make best efforts to offer a virtually equivalent training or event instead. Please contact the Viessmann Academy or your Salesperson if this is your preference.

Please Note: If you do not submit proof of vaccination or a negative COVID-19 test prior to your attendance and still show up day of for the training - you will be required to show proof of vaccination or obtain, and provide to Viessmann, a negative test from a local testing site before entering the building.  

You will be able to return to the training only if and once a negative test result is obtained and provided to the Academy. 

This may result in you missing a part of the class, as the class will proceed as scheduled and will not be delayed for those guests required to receive testing locally.

Regardless of vaccination status, masks are required for all before entering the building and must continue to wear the mask for the duration of the time in the building (except during meal breaks where applicable). Masks must be worn covering both the nose and mouth.

Until further notice, there will be no warehouse tours for customers for the continued health and safety of our employees, customers and business partners.

  • If you arrive for your class and do not have a mask but need one, there will disposable masks available near the entrance door
  • Masks must be worn so that both nose and mouth are covered while worn ; please contact the Academy Manager, Miranda Gettling, at GegM@viessmann.com or 401-256-7474 if you have a specific reason that makes compliance impossible.
  • While outside, employees do not need to wear a mask
  • While attending an Academy course, we ask that you remain upstairs on the second floor to help keep you and our employees safe
  • In addition:
  • Please follow all federal government mandates
  • Please check and follow applicable local government guidelines and mandates

Frequently Asked Questions

What should I do if I think I may have come in contact with, or may have contracted COVID-19 before my class?

If you believe you may come in contact with, or contracted COVID-19, please do not attend your scheduled class and contact the Academy Manager for details on rescheduling.

In addition, if you believe you may have come in contact with, or contracted COVID-19, you should follow the CDC guidelines for:

What if I forget my mask?

If you have not brought a mask there are masks available at the entrance.

What if I cannot wear a mask due to a medical exemption? 

Please reach out to the Academy Manager with proof of your appropriate accommodation and we will be happy to meet your needs.

Where should I send proof of vaccination or negative test results? 

Please submit your proof of vaccination or negative COVID-19 test results through the form found here.

What are my options if I do not wish to take a test or I cannot produce a vaccination record?

If you do not wish to, or cannot, provide proof of full vaccination or a negative COVID-19 test as noted above, you will not be able to attend the event at Viessmann. To the greatest extent possible, Viessmann will provide virtual online events regularly, such as training, for customers. Please contact the Academy Manager at the contact information listed below for additional information.

I have previously contracted and recovered from COVID-19 in the past. Do I still need to provide proof of vaccination or a negative test result?

Yes.

What will Viessmann do with this information?

Viessmann takes the privacy of its customers seriously. The information collected as part of this policy will only be used to verify COVID-19 status and attendance eligibility for any individual, and no other purpose except where required by law, or compliance with a public health regulation. Unless required for those purposes, the information will be permanently deleted after two weeks.

Does proof of vaccination or a negative COVID-19 test change Viessmann’s mask policy for me while attending an event at Viessmann?

No, Viessmann’s currently-in-place-policy regarding the requirements for masks will apply even with proof of vaccination or a negative COVID-19 test. The current policy will be communicated during the event invitation and registration process.

Should you have any additional questions or concerns please contact the Academy Manager, Miranda Gettling, (GegM@viessmann.com or 401-256-7474) and we will be happy to assist you.