COVID-19 Viessmann US - Academy Guidelines

Viessmann’s primary concern is the safety and wellbeing of its customers and employees during the COVID-19 Coronavirus pandemic.


Viessmann’s primary concern is the safety and wellbeing of its customers and employees during the COVID-19 Coronavirus pandemic. We are committed to supporting our customers through this difficult time. The purpose of this is to provide guidance for this stage of the pandemic for all. The continued goal is the safety of our employees, customers, and business partners as well as doing our part to stop the spread of the virus.

Information shared in this document is subject to change at any time based upon the changing requirements of the business or changes in federal, state, or municipal government guidelines and mandates.

Effective July 5, 2022:

A new system of instruction is being implemented to make it easy to identify what Viessmann requires with changing community transmission levels.  

Weekly, each Friday, the RIDOH Response Data is updated, including the status of the county the Headquarters is located in (Kent County).  RIDOH uses a Green/Yellow/Red color status system with respective guidelines. Signs on the building entrances will be placed indicating what "level" Kent County is for that particular week. 

The levels are as follows:

Green (Low): No Masks required regardless of vaccination status. 

Yellow (Medium): High risk individuals should follow doctor recommendations and unvaccinated individuals should mask per CDC guidelines.

Red (High): All individuals, regardless of vaccination status should be masked in the office.  

Changes will be communicated to the staff only if a change is made between levels via email from Human Resources. In addition, signage will be at the front, side and back entrance, clearly stating what level we are currently at, and what it means.

The Academy’s guidelines will adjust to align with this policy. 

For Everyone: Should anyone still wish to mask you are welcome to do so (there will also be masks still available should anyone need one).

Until further notice, there will be no warehouse tours for customers for the continued

health and safety of our employees, customers and business partners.

  • If you arrive for your class and do not have a mask but need one, there will disposable masks available near the entrance door
  •  If you have a specific reason that makes compliance impossible please contact the Academy Manager Miranda Gettling | | 401-256-7474

COVID-19 Viessmann U.S. - Academy & Customer Guidelines

  • While outside, no one needs to wear a mask
  • While attending an Academy course, we ask that you remain upstairs on the second floor to help keep you and our employees safe

**For anyone conducting a Customer Visit to the Warwick Office, please ensure you have informed the Academy before you intend on visiting the Warwick office so that the team can be prepared.**

To always have the latest Viessmann Covid 19 guidelines at your fingertips create a shortcut to this document in your web browser, on your phone or tablet. Check out these How-to videos:  Computer Shortcut Video, iPhone Shortcut Video


Diagnosis or Exposure Any Employee who believes they may have COVID-19 should follow the CDC guidelines for:


If you believe that you may have been exposed to someone who has tested positive for COVID-19 Coronavirus, you are referred to, and should follow guidelines for those who have been in “close contact” with any individual who tested positive for COVID-19 Coronavirus.

If you have any questions about these changes, or the COVID-19 policies, please contact Dani Hall or Jeremy Galeone and we will be happy to assist you.